Westjet is a Canadian airline company.
You may face difficulty to caliing customer service due to the large volume of customers, but if you are a little bit patient. Then you can use the information that you find on this page. I am sure that you will be able to get the appropriate help in a matter of minutes. Our goal is to help you save time and money. If you have any problem contacting the support service, then please come back to this page and leave us a message.We will try to help you as soon as possible.
How can I contact Westjet customer service?
| Customer Service Number | Canada: 1-888-937-8538 USA: 1-844-213-5239 | 24/7 Available |
| Missing or damaged bags | North America: 1-866-666-6224 Overseas: 1-403-444-2581 | |
| Sales and Service | 1-888-937-8538 | |
| WestJet Vacations | 1-877-737-7001 | 6 a.m. to 10 p.m. MT 7 days/week |
| Vacations bookings | Canada: 1-877-737-7001 | 6 a.m. to 10 p.m. MT 7 days/week |
| WestJet Cargo | 1-403-444-2435 1-866-952-2746 | |
| WestJet store | 403-539-7099 | Monday – Friday: 10 a.m. to 5 p.m. MT |
| guests who are deaf or have partial hearing | 1-877-952-0100 | |
| Guests with disabilities | 1-866-693-7853 | |
| Africa | South Africa: 800-5381-5696 WestJet flights: 1-888-937-8538 WestJet Vacations: 1-877-737-7001 | |
| Asia | China: 800-5381-5696 Hong Kong: 800-5381-5696 Japan: 800-5381-5696 Korea (Democratic People’s Republic of): 800-5381-5696 Korea (Republic of): 800-5381-5696 Macao: 800-5381-5696 Malaysia: 800-5381-5696 Philippines: 800-5381-5696 Singapore: 800-5381-5696 Taiwan: 800-5381-5696 Thailand: 800-5381-5696 WestJet flights: 1-888-937-8538 WestJet Vacations: 1-877-737-700 | |
| Australia | Australia: 0011-800-5381-5696 New Zealand: 00-800-5381-5696 | |
| Europe | Austria: 800-5381-5696 Belgium: 800-5381-5696 Denmark: 00-800-5381-5696 Finland: 800-5381-5696 France: 00-800-5381-5696 Germany: 00-800-5381-5696 Hungary: 00-800-5381-5696 Iceland: 00-800-5381-5696 Ireland: 1-800-937-323 Italy: 00-800-5381-5696 Luxembourg: 800-5381-5696 Netherlands: 00-800-5381-5696 Norway: 800-5381-5696 Portugal: 800-5381-5696 Spain: 00-800-5381-5696 Sweden: 800-5381-5696 Switzerland: 800-5381-5696 United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072 | |
| Middle East | Israel: 800-5381-5696 | |
| North America | Antigua and Barbuda: 1-888-937-8538 Bahamas: 1-866-884-9188 Barbados: 1-800-204-5647 Bermuda: 1-800-204-0020 Costa Rica: 800-5381-5696 Dominican Republic: 1-800-148-5344 Grand Cayman: 1-800-204-0081 Jamaica: 1-800-288-1029 Mexico: 001-855-269-2979 Puerto Rico: 1-866-886-2388 Saint Lucia: 1-800 204-0409 Trinidad and Tobago: 0018662086924 Turks and Caicos: 1-866-887-1588 | |
| South America | Argentina: 800-5381-5696 Colombia: 800-5381-5696 | |
| Corporate Office Address | WestJet Campus 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1 WestJet Hangar 21 Aerial Place N.E. Calgary, Alberta, Canada T2E 8X7 |
What are the Common customer problems and how to solve them?
| Problems | Cause | Solutions |
| Flight Delays and Cancellations | Customers often contact Airlines customer service to seek information about flight delays or cancellations. It happens due to air traffic permission delay , poor weather / Natural calamity , aeroplane machine problem and Pilot service delay. | You should ask the customer service representatives about the resume / reschedule your flight . You can ask for refund or compensation due to their delay. They may give you compensation or reschedule your flight. |
| Baggage Issues | Customers may face problems related to lost, damaged, or delayed baggage, requiring assistance from customer service. | You should ask support agent related to your baggage issue.They could dedicate team to handle your baggage-related inquiries. You should read the guidelines and compensation policies of company for lost or damaged baggage. |
| Booking and Reservation Problems | Customers might encounter difficulties while making flight reservations, redeeming rewards, or using their frequent flyer miles. | You should ask the customer support agent about your ticket booking issuse. They could provide you service agents to efficiently handle reservation-related issues. |
| Customer Refunds and Compensation | It happens due to Flight Delays and Cancellations. | You should ask the customer service representatives about the reschedule your flight . You can ask for refund or compensation due to their delay. They may give you compensation or reschedule your flight. |
| Customer Complaints | Customers may raise complaint due to flight disruptions, schedule changes, or service issues. | You should ask support agent related to your issue. |
| Flight Overbooking and Bumping Customers | Customers may face issues related to flight overbooking and involuntary denied boarding (bumping). | You should ask support agent related to your issue.If they cancel your ticket / involuntary denied booking/ voluntary cancel with refund promise ,Then they should give you refund money with extra bonus or reschedule your flight with extra bonus. If they didn’t give you refund then you could file a complaint in National Aviation Board. |
| In-Flight Services and Amenities | Customers might encounter issues with in-flight amenities, entertainment systems, or onboard services. | You should ask support agent related to your issue. If they don’t change their service please avoid travel with them in future. |
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