Telus is the incumbent local exchange carrier in British Columbia and Alberta.
You may face difficulty to caliing customer service due to the large volume of customers, but if you are a little bit patient. Then you can use the information that you find on this page. I am sure that you will be able to get the appropriate help in a matter of minutes. Our goal is to help you save time and money. If you have any problem contacting the support service, then please come back to this page and leave us a message.We will try to help you as soon as possible.
What is the best way to contact Telus customer support by phone?
| Technical Support | Mobility | 1-866-558-2273 | 24/7 Available |
| Account, billing & sales | Mobility | 1-866-558-2273 | Monday to Sunday: 9am to 7pm EST |
| Technical support ( Traveling abroad ) | Mobility | 1-866-771-9666 ( USA / Canada ) 1-416-940-5995 ( Outside UAS / Canada ) | 24/7 Available |
| Account and billing ( Traveling abroad ) | Mobility | 1-866-771-9666 ( USA / Canada ) 1-416-940-5995 ( Outside UAS / Canada ) | Monday to Sunday: 9am to 10pm EST |
| Technical support (in Chinese) | Mobility | 1-800-883-6888 | Monday to Friday: 9am to 7pm EST |
| Account, billing & sales support (in Chinese) | Mobility | 1-800-883-6888 | Monday to Friday: 9am to 7pm EST |
| Online order support | Mobility | 1-866-488-2709 | Monday to Friday: 9am to 10pm EST Saturday & Sunday: 9am to 6pm EST |
| Technical support | Internet | 1-888-811-2323 | 24/7 Available |
| Account, billing & sales support | Internet | 1-888-811-2323 | Monday to Sunday: 9am to 7pm EST |
| Technical support (in Chinese) | Internet | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Account, billing & sales support (in Chinese) | Internet | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Technical support | TV | 1-888-811-2323 | 24/7 Available |
| Account, billing & sales support | TV | 1-888-811-2323 | Monday to Sunday: 9am to 7pm |
| Technical support (in Chinese) | TV | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Account, billing & sales support (in Chinese) | TV | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Technical support | Home Phone | 1-888-811-2323 | 24/7 Available |
| Account, billing & sales support | Home Phone | 1-888-811-2323 | Monday to Sunday: 9am to 7pm EST |
| Technical support (in Chinese) | Home Phone | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Account, billing & sales support (in Chinese) | Home Phone | 1-800-883-6888 | Monday to Saturday: 9am to 7pm EST |
| Technical support | SmartHome Security | 1-855-255-8828 | 24/7 Available |
| Account, billing & sales support | SmartHome Security | 1-855-255-8828 | Monday to Sunday: 9am to 7pm EST |
| Support for new decals and lawn signs | SmartHome Security | 1-855-255-8828 | Monday to Friday: 8am to 8pm PST Saturday & Sunday: 8am to 6pm PST |
| Account, billing & sales support (in Chinese) | SmartHome Security | 1-800-883-6888 | Monday to Saturday: 9am to 7pm |
| Technical support | ADT by TELUS Security | 1-855-958-8181 | 24/7 Available |
| Account, billing & sales support | ADT by TELUS Security | 1-855-958-8181 | Monday to Friday: 6:30am to 11pm Eastern Time Saturday & Sunday: 7am to 7pm Eastern Time |
| Support for new decals and lawn signs | ADT by TELUS Security | 1-855-958-8181 | Monday to Friday: 6:30am to 11:00pm EST Saturday & Sunday: 7am to 7pm EST |
| Technical support | TELUS Custom Security Systems | 1-855-909-8277 | Monday to Sunday: 5am to 10pm EST |
| Account, billing & sales support | TELUS Custom Security Systems | 1-855-909-8277 | Monday to Friday: 8am to 4:30pm EST |
| Sales | TELUS Custom Security Systems | 1-855-909-8277 | Monday to Friday: 8am to 4:30pm EST |
| Support for new decals and lawn signs | TELUS Custom Security Systems | 1-855-909-8277 | Monday to Friday: 8:30am to 4:30pm PST |
| Technical support | LivingWell Companion | 1-855-909-2250 | Monday to Friday: 9am to 7pm EST Saturday & Sunday: 11am to 7pm EST |
| Account, billing & sales support | LivingWell Companion | 1-855-909-2250 | Monday to Friday: 9am to 7pm EST Saturday & Sunday: 11am to 7pm EST |
| Technical support | TELUS Health MyCare | 1-855-577-8838 | Weekends: 8am to 6pm PST |
| Account, billing & sales support | TELUS Health MyCare | 1-855-577-8838 | Weekends: 8am to 6pm PST |
| Technical support | SmartWear Security | 1-855-255-8828 | 24/7 Available |
| Account, billing & sales support | SmartWear Security | 1-855-255-8828 | Monday to Sunday 9:00am to 7:00pm PST |
Telus customer service review
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